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About ArteSpree

ArteSpree, an online art platform from Malaysia, focuses on bringing together the art community. While its operations will focus mainly in its homeland Malaysia, ArteSpree welcomes the participation of art lovers, artists, galleries and collectors from around the world. Its mantra is to democratize art through building access and awareness to greater audiences, starting from Malaysia and then to the world. Art in all forms have a story to tell and ArteSpree hopes to tell it and share it with the world.

We are an Asian art community platform bringing together artist, gallery, collectors from all over Asia starting from Malaysia and then to the world.

 

Frequently Asked Questions

 1) How to check-out and pay ?

a) Add item to cart

b) Check-out as a Guest or Sign Up.

c) If you check-out as a guest, please fill in all the information required.  Payment information will take you out to ipay88 landing page for payment process.  Thereafter, select payment method by credit card or online banking.

d) Payment with credit card - details to be filled in for payment checkout.

2) How to sign up as a merchant on ArteSpree?

Are you an artist, gallery owner or private collector who would like to list your artwork in our listing for showcasing your work or for sale? Please fill in the form in the merchant page and submit to ArteSpree.  We will revert to you on the next step. 

3) How long do I wait for approval after sign up?

You will get a notification in your email that you have registered with us within 48 hours.

4) What about cancellation by customer (Non-faulty product) ?

Cancellation can only be made by the user before the despatch of the product.  This can be done so by contacting us to speak to the customer service representative on the request.  Otherwise, no product sold can be returned.  If you cancel your order before the shipment of the product to the user or the collection of the product by the user, and such cancellation has been accepted by the company, and that the user have already paid for the order, the user will receive a full refund.

5) Return and Refunds Policy

No product sold can be returned for a refund after the order is processed for delivery.

6) Currency and Payment

All the purchases made online in ArteSpree is in Malaysian Ringgit.

7) Can I be tax exempted for my art puchase?

Art is usually used for decorative purposes and used to create an ambiance.  Therefore, there is no tax exemption given for the purchase of art.

8) Do you provide delivery ?

The company provides the recommended delivery service provider for the purpose of ensuring the delivery of sales is fulfilled.  The users form the direct contract relationship with the delivery service provider, subject to the terms and conditions of the delivery service provider.  The company does not bear any responsibility whatsoever arising during the delivery.

9) Do you provide insurance ?

The company may provide the options to insure the delivery of the user's purchases, subject to the acceptance of coverage by the recommended insurer.  The user would bear the cost of the insurance premium should be elect for such coverage and that insurer accepted the coverage.  The user pays for the cost of delivery of the product purchased and is responsible to pay the cost of delivery of their choice.

10) Can you deliver overseas?

In the event of overseas delivery, it is the users obligations to facilitate the necessary custom clearance or fulfilment on their own to any imports rules and regulations that the merchant is not reasonably foreseen or expected to perform.

11) What is affiliate program ?

Affiliate program is free to join.  It is an additional way to spread the word about their website.  You can generate traffic and sales for our website. Once you signed up, your activities will be tracked by our referral program.  You can earn commission once a user complete a purchase.  The affiliate program is subject to the approval by the Management of ArteSpree and bound by our agency agreement and the terms and conditions of the user agreement as well.

12) How much is my commission if I join affiliate program ?

The commission payout is 1.8% pay-per-sale for each sale you deliver.

 

Why ArteSpree ?

Sponsorships

Register as a user with ArteSpree to receive alerts on new works/events/shows/updates

Regional Selection

No Advisory and No Registration Fees

Original pieces at any budget

Art Education

 

We cover art events in Malaysia

ArteSpree is a place to explore current and past exhibitions at museums and galleries and special highlighted events.  ArteSpree aims to support everyone in the art community. You also get first hand information on stories, launches, events, etc.

 

The ArteSpree World Online

ArteSpree is used by professional artist, amateur artist, art galleries, art collectors, art patrons and enthusiasts, art lovers, art educators, art academician, art students, art event sponsors, corporate sponsors, individual sponsors to support, discover, learn about art, collect their favourite art and improve on their art knowledge.

 

How It Works

If you are interested in a work, feel free to browse and shop online.  You can browse artist, work description, pricing, measurement, availability and shipping.  You can register as a merchant, log in anytime and you may start showcasing your works online.  Terms and conditions applies.

 

Privacy Policy

Thank you for visiting ArteSpree’s website.  Please read this privacy policy before using the site or submitting any personal information.  By using the site, you are accepting the practices described in this privacy policy.  Please note that the practices set forth in this privacy policy are for this website only.  If you link to other websites, please review the privacy policies posted at those sites.

1. Personal information collection

ArteSpree is committed to ensure the privacy of its website users.  To enable us to monitor the activity on ArteSpree’s website, we collect information such as the number of users, the date and time of visits, the number of pages viewed, the information downloaded and your use of this website.  In addition to this, we collect personal information when you complete the feedback form available on the website.

2. Use of personal information

Personal information supplied by you through our website may be used to :-

* administer this website ;

* providing our services ;

* market ArteSpree’s products and services to you based on your interests ;

* assist ArteSpree in customising and delivering its services and products that may be of interest to you.

Where ArteSpree discloses your personal information to its agent or sub-contractors for the purposes, the agent or co-contractor in question will be obliged to use that personal information in accordance with the terms of the privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings and in order to establish, exercise or defend its legal rights.

 3. Disclosure of Customer Information

 ArteSpree will not use or disclose information collected about you, including information collected using cookies, other than for the purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under law, or a purpose otherwise authorised by you.

4. Updating this statement

ArteSpree may update this privacy policy by posting a new version on this website.  You should check this page occasionally to ensure you are familiar with any changes.

 

Website Disclaimer

1. No warranties

This website is provided on an “as is” basis without any representations or warranties, express or implied. Nothing in this website constitutes or is meant to constitute advice of any kind. If you require advice in relation to any legal, financial or medical matter, you should consult an appropriate professional

2. Limitations of liability

ArteSpree will not be liable loss or damage caused by usage of any information obtained from this website.

3. Third party

ArteSpree does not endorse or approve, whether expressed or implied, any advice, opinions, information, products or services of any third parties on this website or by any hyperlinks to or from any third party websites or pages.

4. Reasonableness

By using this website, you agree that the exclusions and limitation of liability set out here are reasonable. If you do not think they are reasonable, you must not use this website.

 

Join Our Team

If you would like to be part of the success of ArteSpree and would like to grow your career with us, please e-mail your complete resume to us at [email protected].  Only selected candidates will be notified. ​

If you need to contact us for any queries, please e-mail your enquiry to [email protected].

 

Contact Us

Tel     : +603-7955 2900

Fax    : +603-7955 2600

Email : [email protected]

URL  : www.artespree.com

Facebook : www.facebook.com/artespree

Instagram : www.instagram.com/artespree